SPA HOURS
Spa operating hours are from 10:00 AM until 5:00 PM.
We are closed on Tuesdays and Wednesdays.
Spa Courtesies & Cancellation Policy
To better meet all of our guests’ needs, we require a 24-hour cancellation notice for spa services. Appointments not honored will be charged half the value of services booked. If you are not staying in-house a credit card is all that is required to guarantee your booking. Please advise us in advance if you are pregnant, require assistance due to an injury or disability, or if you have any allergies.
ARRIVING FOR YOUR APPOINTMENT
Please come to the main lobby reception for your appointment where your technician will meet you and bring you to the spa facilities. Late arrival may cause your treatment time to be shortened to accommodate appointments that follow. Therefore, please arrive 15 minutes early for massage treatments to check-in and complete a spa medical form.
Spa Attire
We want you to be completely comfortable during your treatment. The following recommendations will aid in this process. Wear undergarments, a bathing suit bottom, or go au-natural. Our technicians are trained to drape you discreetly with linens and will protect your privacy at all times. Jewelry and valuables are best left in your room or you can place them aside in the treatment room. As a courtesy to those suffering from allergies, please refrain from wearing perfume to massage appointments.
Massage Tips
It is more comfortable to enjoy a treatment on an empty or lightly-filled stomach whenever possible. It is recommended to avoid wearing make-up to massage appointments to receive the full benefit of the head massage portion. Time allowing, a warm bath or shower prior to massage is most beneficial in relaxing your muscles. All massages other than Thai can be performed tandem.
My husband and I came to Rockwater Secret Cove Resort earlier today for a couples spa massage on our anniversary and it was great! Easy to schedule and the front desk was friendly. Even the entrance makes you feel welcome. The therapists who took care of us were both wonderful and professional. Super relaxing spa experience and we both left feeling refreshed. We live a couple of hours away but I definitely hope to be back and I'd highly recommend it. Thank you Rockwater Secret Cove Resort for helping make our day more special and relaxing!
Natalie H.